Effective Date: January 2024
- Overview
At SRIIOUS (a branch of Evided PTY LTD), we strive to provide our customers with the highest quality digital products and downloadable content. To maintain the integrity and security of our offerings, we have established the following Refunds and Returns Policy.
- Digital Products and Downloadable Content
Due to the nature of digital products and downloadable content, all sales are final. Once a purchase has been completed and the product has been accessed or downloaded, it cannot be returned, exchanged, or refunded. This policy applies to all digital goods offered through our platform, including but not limited to software, eBooks, music, videos, and other downloadable content.
- Non-Refundable Purchases
By purchasing any digital product from SRIIOUS (a branch of Evided PTY LTD), you acknowledge and agree that:
– All sales are final.
– No refunds or exchanges will be provided for any digital products or downloadable content once the purchase has been completed and the product has been accessed or downloaded.
- Exceptions
We understand that exceptional circumstances may arise. In such cases, refunds or exchanges may be considered at the sole discretion of SRIIOUS (a branch of Evided PTY LTD). This may include, but is not limited to, situations where the digital product is found to be defective or not as described. To request a review, please contact our customer support team within 14 days of purchase with detailed information about the issue or, alternatively, open a support ticket via your account dashboard.
- Contact Information
If you experience any issues with your digital product or have any questions regarding this policy, please contact our customer support team:
– Email: support@sriious.africa
– Open a support ticket from your account dashboard
- Policy Changes
SRIIOUS (a branch of Evided PTY LTD) reserves the right to modify this Refunds and Returns Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about our procedures and policies.
- Agreement to Terms
By completing a purchase through our platform, you acknowledge that you have read, understood, and agree to be bound by this Refunds and Returns Policy.
Thank you for your understanding and for choosing SRIIOUS (a branch of Evided PTY LTD).
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EvidedPTY LTD
34 Royal Saxon, Saxonsea,
Cape Town 7349,
Western Cape,
South Africa
contact@evided.co.za
https://evided.co.za
